Dialogue, Advocacy and Community Building For Peace and Sustainability:
last revision - July 08, 2006
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Division for Social Policy and Development   (new window, website )

Participatory Dialogue: Towards a Stable, Safe, and Just Society for All  (new window, 671 KB, pdf)

Quick glance at Table of Contents  (new window, html, this site)

The present publication offers an overview of social integration and related concepts, explores the role and principles of participatory dialogue in creating more socially cohesive societies, and provides practical examples of dialogue use and dialogic tools. It also reviews global trends influencing social integration dynamics, and examines what elements are essential to creating societies that are resilient with respect to social tensions/disintegration


United Nations Development Programme
  (new window, website )

Democratic Dialogue
  (new window, website )

"In 2001, the UNDP Regional Bureau for Latin America and the Caribbean (RBLAC) established the Democratic Dialogue Regional Project based in Guatemala. Since then, this project constitutes an active service instrument to dialogue initiatives promoted by the country offices of Latin America and the Caribbean. It develops, disseminates and applies diverse social technologies to support conflict prevention and management efforts, as well as consensus-building initiatives in the region. It compiles and systematizes experiences, lessons learned and good practices, provides specific technical advice to country needs by means of a support network integrated by a multidisciplinary professional team, and establishes partnerships with other regional and world institutions committed to democratic dialogue."

operations note: Democratic Dialogue is not always online but the following documents have been hosted here.
Democratic Dialogue Publications
  (new window, website )


Latin America and the Caribbean   (new window, website )

"UNDP has offices in 24 countries and supports 44 country programmes in Latin America and the Caribbean. It has served the region's people through good times and bad, for over three decades, and has witnessed, indeed often supported, transitions from dictatorship to democracy. Many high-ranking officials in government or heading national institutions have at one time or another benefited from UNDP fellowships to enhance their knowledge abroad."

DEMOCRATIC DIALOGUE: a Handbook for Practitioners  
(new window, 3.47MB, pdf)

Quick glance at Table of Contents  (new window, html, this site)

Academic research and statistics tell us that the number of conflicts, as well as the number of victims of wars and other forms of violence, has declined significantly since the end of the cold war. That is very welcome news. Also welcome is the news that this remarkable progress is largely due to the improved performance of peacemakers of one sort or another, and that the Untied Nations in particular is now more willing to intervene to prevent or end conflicts. Furthermore, the United Nations, regional organizations and non-governmental bodies are cooperating better with each other, and the experience acquired by all in the field is serving them well. As a result, there is no doubt that the international community is now better equipped to help parties involved in all sorts of dispute to build consensus and resolve differences through dialogue and compromise.
    UN staff and other people involved in this kind of activity have every right to feel satisfied that their work is thus recognized, but obviously there is no reason for anyone to be complacent: we still live in a complex and turbulent world where conflict continues to rage in far too many places. Many of these conflicts have either suffered from neglect (Somalia, for example) or have resisted all attempts to help resolve them (Palestine/ Israel, Kashmir). Other conflicts have returned to haunt us after we thought they had been properly resolved or were well on the way to satisfactory solutions: Haiti, East Timor, Afghanistan, Lebanon …
    It is generally accepted today that a sustainable peace is one that empowers people, and that helps them acquire skills and build institutions to manage their different and sometimes conflicting interests in a peaceful manner. Dialogue is universally recognized as the tool par excellence to address and, it is to be hoped, resolve the differences—objective or subjective—that caused conflict in the first place. However one defines it, dialogue is a democratic method aimed at resolving problems through mutual understanding and concessions, rather than through the unilateral imposition of one side’s views and interests. For its part, democracy as a system of government is a framework for organized and continuous dialogue.


If democratic dialogue network org is not responding use the alternate source to view documents:

How to Change the World: Lessons for Entrepreneurs from Activists (new window, 84KB, pdf)
Adam Kahane, Generon; Speech delivered to Fast Company’s Real Time Conference, Orlando, May 2000
Forthcoming in Reflections: The SoL Journal, MIT Press, January 2001
alternate source: here

"Here, then, is how I would summarize what I have learned from these four experiences. The people I have met who are most effective at changing the world have two qualities. On the one hand, they are extraordinarily committed, body and soul, to the change they want to see in the world, to a goal larger than themselves. On the other hand, they are  extraordinarily open to listening to what is happening in the world, in others, and in themselves. Do you know the joke,“How many psychiatrists does it take to change a light bulb? Only one, but the light bulb has to want to change?” My paradoxical conclusion is that to change the world you both have to be committed to changing it and be able to listen to how it wants to change."


Democratic Dialogue: Promoting Multi-stakeholder Consensus Building as a Tool for Strengthening Democratic Governance, (new window, 274KB, pdf)
Knowledge Creation within the Regional Project
By Katrin Käufer And Bettye H. Pruitt, Generon; SoL (Society for Organizational Learning)
alternate source: here


"To summarize, the knowledge creation initiative will produce these outcomes:
1. Actionable knowledge on multi-stakeholder dialogue and its potential role in strengthening democratic governance
2. A network of committed people
3. A tested, proven tool box of democratic dialogue methods
4. Materials on democratic dialogue and the Regional Project that can be widely shared and may form the basis for a possible methodological handbook"



Civic Scenarios as a Tool for Making History  (new window, 42KB, pdf)
“We did not put our ideas together. We put our purposes together. And we agreed, and then we decided.”
From the Popol Vuh, the sacred book of the Q’iche people of Guatemala
alternate source: here



IDEA: Democracy and Deep-Rooted Conflict: Options for Negotiators   (3,489 KB)

The Changing Nature of Conflict and Conflict Management

1.1 Characteristics of Deep-Rooted Conflict

In recent years a new type of conflict has come increasingly to the fore: conflict that takes place within and across states, or intra-state conflict, in the form of civil wars, armed insurrections, violent secessionist movements and other domestic warfare. The change has been dramatic: in the last three years, for example, every major armed conflict originated at the domestic level within a state, rather than between states. Two powerful elements often combine in such conflicts. One is identity: the mobilization of people in communal identity groups based on race, religion, culture, language, and so on. The other is distribution: the means of sharing the economic, social and political resources within a society. Where perceived imbalance in distribution coincides with identity differences (where, for example, one religious group is deprived of certain resources available to others) we have the potential for conflict. It is this combination of potent identity-based factors with wider perceptions of economic and social injustice that often fuels what we call “deeprooted conflict”.

A striking characteristic of such internal conflict is its sheer persistence. And this arises, above all, because its origins often lie in deep-seated issues of identity. In this respect, the term ethnic conflict is often invoked. Ethnicity is a broad concept, covering a multiplicity of elements: race, culture, religion, heritage, history, language, and so on. But at bottom, these are all identity issues. What they fuel is termed identity-related conflict – in short, conflict over any concept around which a community of people focuses its fundamental identity and sense of itself as a group, and over which it chooses, or feels compelled, to resort to violent means to protect that identity under threat. Often, such identity-related factors combine with conflicts over the distribution of resources – such as territory, economic power, employment prospects, and so on. Cases where the identity and distributive issues are combined provide the opportunity for exploitation and manipulation by opportunistic leaders, and the highest potential for conflict.

Three central themes dominate this handbook:

1. Importance of Democratic Institutions
Democracy provides the foundation for building an effective and lasting settlement to internal conflicts. Therefore making appropriate choices about democratic institutions – forms of devolution or autonomy, electoral system design, legislative bodies, judicial structures, and so on – is crucial in building an enduring and peaceful settlement.

2. Conflict Management, not Resolution
There needs to be move away from thinking about the resolution of conflict towards a more pragmatic interest in conflict management. This handbook addresses the more realistic question of managing conflict: how to deal with it in a constructive way, how to bring opposing sides together in a co-operative process, how to design a practical, achievable, co-operative system for the constructive management of difference.

3. The Importance of Process
The process by which parties reach an outcome impacts significantly on the quality of the outcome. Attention must be paid to every aspect of the process of negotiations in order to reach a durable outcome.

1.6 Process and Outcome
The third theme of this handbook is that the process of designing negotiations is critical to the success and durability of the outcome. In thinking about the search for settlement, a useful distinction can be made between process and outcome. Process is the business of negotiation and dialogue. If conflicting parties now need to discuss the elements of a solution, how exactly should that discussion be structured? For example, would the intervention of a third party be useful or distracting? what types of third-party intervention might be used, and how have they worked, or failed, in the past? Who exactly should participate in the talks process? Leaders only? Political parties? Non-governmental agencies? Outside observers? Would a time-limit on talks help or hinder the process? Should the talks be secret or public? What are the issues involved in choosing a venue for negotiations? These and many other pertinent questions need to be addressed in order to design the optimum process, the one that offers the best hope of a successful outcome.



U.S. Agency for International Development (USAID).   (new window, website )

"USAID is an independent federal government agency that receives overall foreign policy guidance from the Secretary of State. Our Work supports long-term and equitable economic growth and advances U.S. foreign policy objectives by supporting:


Support for Analysis and Research in Africa (SARA)  (new window, website )
"The Support for Analysis and Research in Africa (SARA) project is managed by the Academy for Educational Development. The first SARA contract ran from 1992-1999; the current contract runs through September 2005. The SARA project supports the work of USAID’s Bureau for Africa, Office of Sustainable Development (AFR/SD) to improve policies and programs in health and basic education."

An Introduction to Advocacy: Training Guide;   (new window, 911KB, pdf)
Ritu R. Sharma; Support for Analysis and Research in Africa (SARA); Health and Human Resources Analysis in Africa (HHRAA); USAID, Africa Bureau, Office of Sustainable Development

The Basic Elements of Advocacy

While specific advocacy techniques and strategies vary, the following elements form the basic building blocks for effective advocacy. Like building blocks, it is not necessary to use every single element to create an advocacy strategy. In addition, these elements need not be used in the order presented. You can choose and combine the elements that are most useful to you.
As you examine the elements in the diagram, you may notice that some of these concepts are borrowed from such disciplines as political science, social marketing and behavioral analysis.

Selecting an Advocacy Objective
Problems can be extremely complex. In order for an advocacy effort to succeed, the goal must be narrowed down to an advocacy objective based on answers to questions such as: Can the issue bring diverse groups together into a powerful coalition? Is the objective achievable? Will the objective really address the problem?

Using Data and Research for Advocacy
Data and research are essential for making informed decisions when choosing a problem to work on, identifying solutions to the problem, and setting realistic goals. In addition, good data itself can be the most persuasive argument. Given the data, can you realistically reach the goal? What data can be used to best support your arguments?

Identifying Advocacy Audiences
Once the issue and goals are selected, advocacy efforts must be directed to the people with decisionmaking power and, ideally, to the people who influence the decision makers such as staff, advisors, influential elders, the media and the public. What are the names of the decision makers who can make your goal a reality? Who and what influences these decision makers?

Developing and Delivering Advocacy Messages
Different audiences respond to different messages. For example, a politician may become motivated when she knows how many people in her district care about the problem. A Minister of Health or Education may take action when he is presented with detailed data on the prevalence of the problem. What message will get the selected audience to act on your behalf?

Building Coalitions
Often, the power of advocacy is found in the numbers of people who support your goal. Especially where democracy and advocacy are new phenomena, involving large numbers of people representing diverse interests can provide safety for advocacy as well as build political support. Even within an organization, internal coalition building, such as involving people from different departments in developing a new program, can help build consensus for action. Who else can you invite to join
your cause? Who else could be an ally?

Making Persuasive Presentations
Opportunities to influence key audiences are often limited. A politician may grant you one meeting to discuss your issue, or a minister may have only five minutes at a conference to speak with you. Careful and thorough preparation of convincing arguments and presentation style can turn these brief opportunities into successful advocacy. If you have one chance to reach the decision maker, what do you want to say and how will you say it?

Fundraising for Advocacy
Most activities, including advocacy, require  resources. Sustaining an effective advocacy effort over the long-term means investing time and energy in raising funds or other resources to support your work. How can you gather the needed resources to carry out your advocacy efforts?

Evaluating Advocacy Efforts
How do you know if you have succeeded in reaching your advocacy objective? How can your advocacy strategies be improved? Being an effective advocate require continuous feedback and evaluations of your efforts.


Empowering Communities: Participatory Techniques for Community-based Programme Development
Volume 1: Trainer's Manual  (new window, 1.20MB, pdf)
Volume 2: Participant's Workbook  (new window, 944KB, pdf)
Bérengère de Negri, Elizabeth Thomas, Aloys Ilinigumugabo, Itayai Muvandi, Gary Lewis; Centre for African Family Studies, Nairobi, Kenya; Center for Communications Programs, PCS Project, Baltimore, MD; SARA Project, AED, Washington, DC (1999)
December 1998

This course trains participants to work with communities to improve their well-being through the use of participatory learning and action (PLA). While the course focuses heavily on the health sector, the skills that are taught can be applied to other development sectors, such as education or environment.
PLA is a process enabling community members to...
This process takes place through a PLA workshop which is conducted in a community. Why use PLA within programmes?
PLA is based on participatory rural appraisal (PRA) and other participatory approaches. In its traditional form, PLA has been used to empower communities to identify problems and solutions in all sectors. The authors of this manual recognize that course participants will have to work within the pre-set agendas of their sponsoring organisations, which will have specific objectives in different areas of health and related sectors. Therefore, most of the course’s classroom learning activities use examples from the health sector. For the field experience, participants will work with a project in the health sector or another related sector (e.g., water and sanitation, education, gender).


operations note: this document is downloaded in Worldviews (at left)

Cultural and Spiritual Values of Biodiversity:
A Complementary Contribution to the Global Biodiversity Assessment; Compiled and Edited by Darrell Addison Posey, and Oxford Cenre for the Environment, Ethics and Society, Intermediate Technology Publications, UNEP 1999

Box 1.3: Principles for ‘Equitable Partnerships’ Established by the International Society for Ethnobiology

1. Principle of Self-Determination. Recognizes that indigenous peoples have a right to self-determination (or local determination for traditional and local communities) and that researchers shall as appropriate acknowledge and respect such rights. Culture and language are intrinsically connected to land and territory, and cultural and linguistic diversity are inextricably linked to biological diversity: therefore, the principle of self-determination includes: (i) the right to control land an territory; (ii) the right to sacred places; (iii) the right to own, determine the use of, and receive accreditation, protection and compensation for, knowledge; (iv) the right of access to traditional resources; (v) the right to preserve and protect local language, symbols and modes of expression, and (vi) the right to self-definition.
2. Principle of Inalienability. Recognizes that the inalienable rights of indigenous peoples and local communities in relation to their traditional lands, territories, forests, fisheries and other natural resources. These rights are both individual and collective, with local peoples determining which ownership regimes are appropriate.
3. Principle of Minimum Impact. Recognizes the duty of scientist and researchers to ensure that their research and other activities have minimum impact on local communities.
4. Principle of Full Disclosure. Recognizes that it is important for the indigenous and traditional peoples and local communities to have disclosed to them (in a way that they can comprehend), the manner in which the research is to be undertaken, how information is to be gathered, and the ultimate purpose for which such information is to be used and by whom it is to be used.
5. Principle of Prior Informed Consent and Veto. Recognizes that the prior informed consent of all peoples and their communities must be obtained before any research is undertaken. Indigenous peoples, traditional societies and local communities have the right to veto any programme, project or study that affects them.
6. Principles of Confidentiality. Recognizes that indigenous peoples, traditional societies and local communities, at their sole discretion, have the right to exclude from publication and/or be kept confidential any information concerning their culture, traditions, mythologies or spiritual beliefs and that such confidentiality will be observed by researchers and other potential users. Indigenous and traditional peoples also have the right to privacy and anonymity.
7. Principle of Active Participation. Recognizes the critical importance of communities to be active participants in all phases of the project from inception to completion.
8. Principle of Respect. Recognizes the necessity for Western researchers to respect the integrity of the culture, traditions and relationships of indigenous and traditional peoples with their natural world and to avoid the application of ethnocentric conceptions and standards.
9. Principle of Active Protection. Recognizes the importance of researchers taking active measures to protect and enhance the relationships of communities with their environments, thereby promoting the maintenance of cultural and biological diversity.
10. Principles of Good Faith. Recognizes that researchers and others having access to knowledge of indigenous peoples, traditional societies and local communities will at all times conduct themselves with utmost good faith.
11. Principle of Compensation. Recognizes that communities should be fairly, appropriately and adequately remunerated or compensated for access to and use of their knowledge and information.
12. Principle of Restitution. Recognizes that where, as a result of research being undertaken, there are adverse consequences and disruptions to local communities, those responsible will make appropriate restitution and compensation.
13. Principle of Reciprocity. Recognizes the inherent value to Western science and humankind in general of gaining access to the knowledge of indigenous peoples, traditional societies and local communities and the desirability of reciprocating that contribution.
14. Principle of Equitable Sharing. Recognizes the right of communities to share in the benefits accruing from products or publications developed from access to, and use of, their knowledge, and the duty of scientists and researchers to equitably share these benefits with indigenous peoples



Making a Difference to Policies and Programs: A GUIDE FOR RESEARCHERS   (new window, 573KB, pdf)
Robert W. Porter, Ph.D., Suzanne Prysor-Jones, Ed.D.; July 1997
Support for Analysis and Research in Africa (SARA) Project; Health and Human Resources Analysis for Africa (HHRAA) Project; U.S. Agency for International Development; Africa Bureau, Office of Sustainable Development

"the basic premise of this Guide is that research informs policies and programs most effectively when there is an extended, three-way process of communication linking researchers, decision makers, and those most affected by whatever issues are under consideration. The traditional audience for most researchers is other researchers. Yet to have an impact outside our own research communities we have to learn other points of view and other ways of communicating. Better communication can increase the relevance of research to potential users and improve the chances that research findings will be heard and acted upon."

KNOWLEDGE UTILIZATION AND THE PROCESS OF POLICY FORMATION: Toward a Framework for Africa   (new window, 129KB, pdf)
Robert W. Porter, Ph.D. with Irvin Hicks; This paper was prepared by Porter/Novelli under its subcontract with the SARA Project. SARA is operated by the Academy for Educational Development as a component of the HRAA Project of the Africa Bureau, U.S. Agency for International Development (AFR/SD/HRD).

These findings have major implications for the way in which we plan and evaluate strategies to influence policies and programs. We now understand that policy changes occur within a web of interacting forces, and that specific activities can only have an indirect and incremental impact on decision making. We understand that, however excellent information is, the chances for change increase when people use this information to advocate for change.




earthmodal note: There is a long discussion of NGO's given in World Resources 2002-2004: Decisions for the Earth: Balance, voice, and power -- Chapter 4: Awakening civil society as downloaded in Governance (this site). This next text, however, amplifies the focus on Africa and the education sector and gives details of the function of the NGO in situ. Education impacts dialogue, advocacy and community building and as such is an instrument for expanding civil society, participation and good governance.

Evolving Partnerships: The Role of NGOs in Basic Education in Africa  (new window, 502KB, pdf)
Yolande Miller-Grandvaux, Michel Welmond, Joy Wolf; July 2002
United States Agency for International Development, Bureau for Africa, Office of Sustainable Development

Chapter I. Introduction

"NGOs have not limited their education activities to service-delivery. They are also involved in lobbying and advocating for educational reform, working individually and through networks to participate in policy dialogue in many African countries. In the context of decentralization in Africa, NGOs are creating new spaces for civil society involvement in education. Recent Education For All (EFA) meetings in Johannesburg and Dakar recognized the vital role of NGOs in promoting universal and equitable quality of education. The EFA discussions have heralded NGOs’ new roles as alternative education providers, innovators, advocates, and policy dialogue partners. And donors have begun to engage in technical and institutional capacity-building programs for local NGOs.
    What explains this shift to an increasing presence of NGOs in the education sector? A myriad of justifications and assumptions can be found throughout the development literature as to why NGOs should play a growing role in the education sector, many that mirror the argument to increase the role of NGOs more generally. NGOs work at the “community-level,” thus affecting social change where others cannot; NGOs can represent and catalyze “civil society,” an element many consider critical for sustainability and democratization; and NGOs are simply more “efficient” than other partners."


International Development Research Centre (IDRC)  (new window, website)
About IDRC

The International Development Research Centre (IDRC) is a public corporation created by the Parliament of Canada in 1970 to help developing countries use science and technology to find practical, long-term solutions to the social, economic, and environmental problems they face. Support is directed toward developing an indigenous research capacity to sustain policies and technologies that developing countries need to build healthier, more equitable, and more prosperous societies.


CULTIVATING PEACE
  (new window, webbook)
Conflict and Collaboration in Natural Resource Management
Edited by Daniel Buckles; IDRC/World Bank 1999; ISBN 0-88936-899-6; 300 pp.

"Conflict over natural resources — such as land, water, and forests — has for ages been widespread. Whether it be a local dispute between farmers and ranchers or an international clash over shared resources, people everywhere compete for the natural resources they need to ensure or enhance their quality of life. The conflict may unfold as a simple war of words, or it may escalate to armed confrontation with massive loss of life.

While the dimensions, levels, and intensity of conflict can vary greatly, so too can the opportunities for conflict resolution. Cultivating Peace presents original case studies from Africa, Asia, and Latin America, interspersed with essays on the cultural dimensions of conflict, the meaning of stakeholder analysis, the impact of development interventions on peace and conflict, and the policy dimensions of conflict management. The case studies present important developing-world experience on moving from conflict to collaborative modes of management. The accompanying essays draw on the case studies, grounding theory in hard-won experience. This cross-fertilization of practical experience with conceptual insight creates a unique dialogue on lessons learned and identifies strategic gaps in our understanding of this complex and important issue.

Cultivating Peace will appeal to researchers, scholars,and students in political science, natural resource management, anthropology, development studies, and conflict resolution; donors, development organizations, and development practitioners working in the areas of natural resource management or conflict resolution; and citizens concerned with development issues, especially as they apply to the preservation of our natural resources and the increasing incidence of international conflict over access to natural resources."